Careers

Tinkergarten is a fast growing, social impact company founded by education and tech industry vets, that offers high quality outdoor classes where kids learn through play. We're a small but powerful team on a mission to improve the lives of kids and their families. Are you ready to join us? Check out our current opportunities:

Customer & Leader Support Liaison

If you care deeply about early childhood learning, getting kids outdoors, and are both detail-oriented and a great communicator, we'd love to talk to you! Tinkergarten is a fast growing, social impact company founded by education and tech industry veterans, that is redefining early childhood education. We offer high quality outdoor classes where kids learn through play. Our platform enables talented people anywhere to become a leader (teacher), run classes in parks nationwide, and deliver high quality learning to families in their local community. We're a small but powerful team on a mission to improve the lives of kids and their families, and we're hiring a Customer & Leader Support Teammate to help us provide an exemplary experience to Tinkergarten leaders and families. We know that diverse teams are strong teams; People of Color are encouraged to apply.

What we're looking for:

  • You can anticipate and attend to the needs of our customers and leaders, solving their issues and helping us to provide amazing experience that parents want to recommend.
  • Via email, phone, (and new communication methods not yet invented!), you will resolve a wide range of product and service questions.
  • You will triage incoming requests for support, solving and escalating as needed.
  • You will make recommendations about new processes and document how to solve trending support requests.
  • You will manage service requests from leaders, supporting the team responsible for classes.
  • You will prepare actionable reports for the management team by collecting and analyzing customer information.
  • Spanish speaking a plus, but not required.

Your qualifications:

  • A natural ability to warmly, efficiently, clearly and attentively communicate with parent customers and leaders to help them use and be delighted by our service.
  • Exceptional written, listening, verbal, and emotional intelligence skills.
  • An ability to quickly and continually understand and implement new technologies that enable our service.
  • An unrelenting level of care in your work that results in consistent quality at a detailed level.
  • An ability to efficiently problem solve in a fast paced, high growth environment.
  • A desire to dive in the deep end and play on a winning team.
  • 5-10 flexible hours available on Saturday and Sunday. (Not required, but a strong plus)

Our team is located in Northampton, MA, and Brooklyn, NY. If this role excites you, please send details on your background and a note about why you are interested in the role to support@tinkergarten-dot-com.

Part Time Teacher Trainer

If you care deeply about early childhood learning, getting kids outdoors, and have a talent for facilitating adult learning, listen up. Tinkergarten is a fast growing, social impact company founded by education and tech industry vets, that is redefining early childhood education. We offer high quality outdoor classes where kids learn through play. Our platform enables talented people nationwide to become a leader (teacher), run classes in parks, and deliver high quality learning to families in their local community. We're a small but powerful team on a mission to improve the lives of kids and their families, and we’re hiring a part time Teacher Trainer to help inspire, train, and make new and existing leaders successful. We know that diverse teams are strong teams; People of Color are encouraged to apply.

We need you to:

  • Facilitate rich discussions about child development, adult development, the value of play-based learning and the impact of nature on human development.
  • Build community in a completely virtual classroom filled with passionate adult learners with varying backgrounds.
  • Work within our learning management system to manage training sessions, assessment and communication with our teachers.
  • Review assessments and assign follow ups based on performance.
  • Recommend certification or additional training and support to students based on their performance in discussion and on assessments.
  • Help to strengthen a culture of our supportive, mission-drive community of learners.

What you've got:

  • Masters Degree in Education or related field required. Expertise in early childhood a plus.
  • 5+ years of work in higher education or adult learning and training.
  • Exceptional communication skills in all formats.
  • Ability to identify and support the needs of various adult learners and a willingness to suggest improvements to course materials and delivery to better serve learners.
  • Experience motivating groups of people around a mission and common goal.
  • Experience working within a learning management system and knowledge of best practices for online teaching and learning.
  • Incredible organization and detail oriented skills.
  • Readiness to dive in the deep end and play on a winning team.
  • 10-15 hours/week

Our team is located in Northampton, MA, and Brooklyn, NY. This position can be remote. If this role excites you, please send details on your background and a note about why you are interested in the role to support@tinkergarten-dot-com.

Tinkergarten Leader

Be the one to bring Tinkergarten to your community! If you care deeply about early childhood learning, getting kids outdoors, and have a talent for both child and adult facilitating adult learning, listen up. Tinkergarten is a fast growing, social impact company founded by education and tech industry vets, that is redefining early childhood education. We offer high quality outdoor classes where kids learn through play. Our platform enables talented people nationwide to become a leader (teacher), run classes in parks, and deliver high quality learning to families in their local community. We're a small but powerful team on a mission to improve the lives of kids and their families, and adding new Leaders each week. We know that diverse teams are strong teams; People of Color are encouraged to apply.

The Tinkergarten Leader is the one who brings our mission-driven, healthy and educational service to their local community by facilitating child-directed, outdoor, play-based learning classes.

We need you to:

  • Successfully complete our immersive, live online new leader training course, and work with our team for ongoing coaching and support to improve your practice.
  • Set your own schedule, location, and frequency of classes.
  • Tinkergarten leaders who are also parents can bring their own kid(s) to class, so you can develop the quality of your own with kids while you help others do the same.

  • What you’ve got:
  • You are an energetic, motivated person who loves working with kids
  • You share a passion for the outdoors, and want flexible and meaningful work
  • You are open to learning new things, and eager to share your learning with others
  • You are connecting person, able to clearly communicate with both parents and kids
  • You are flexible and can manage the logistics of an outdoor classroom

  • Learn more or apply to become a leader.